Privacy Policy

Smart Process LLC is a professional process serving company based in Texas. We provide legal document delivery and service of process across the Dallas–Fort Worth Metroplex and surrounding counties. This Privacy Policy explains how we collect, use, and protect information provided to us through our website and order forms. Contact: just4smartprocess@gmail.com | (469) 471-7428

When you submit an order, contact form, tracking request, or review, we may collect: • Full name and contact information (email address, phone number) • Mailing or service address related to your case • Case details, case numbers, and instructions you provide • Legal documents you upload for service • Payment information (processed securely by Stripe; we do not store card details) • Your IP address and browser information (collected automatically by our hosting provider)

We use the information you provide solely to: • Process and fulfill your service of process order • Communicate with you about your order status, updates, and proof of service • Respond to contact and tracking requests • Improve our website and services We do not sell, rent, or trade your personal information to any third party for marketing purposes.

We use the following trusted third-party services to operate our website: • Formspree: handles form submissions and forwards them to our email. Your submitted data passes through Formspree's servers. View their privacy policy at formspree.io. • UploadThing: handles secure file uploads. Documents you upload are stored on UploadThing's servers. View their privacy policy at uploadthing.com. • Stripe: processes payments securely. We never see or store your full card number. View Stripe's privacy policy at stripe.com. • Vercel: our website hosting provider. View their privacy policy at vercel.com. Each of these providers maintains their own privacy and security standards.

Legal documents and case files uploaded through our website are used exclusively to fulfill your service of process request. These documents are treated with strict confidentiality and are not shared with any party other than those necessary to complete your order. We recommend not uploading documents containing sensitive personal information beyond what is required for service.

We retain order details, communications, and proof of service records for a reasonable period consistent with standard business and legal recordkeeping practices. Document uploads may be retained for the duration necessary to complete and document your order. You may contact us to request deletion of your information where applicable.

We take reasonable steps to protect information submitted through our website. Our site is served over HTTPS. Payments are processed by Stripe, which maintains PCI-DSS compliance. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.

You may contact us at any time to: • Request access to the personal information we hold about you • Request correction or deletion of your information • Ask questions about how your data is used To make a request, email us at just4smartprocess@gmail.com or call (469) 471-7428.

We may update this Privacy Policy from time to time. When we do, we will update the effective date below. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.

Smart Process LLC Email: just4smartprocess@gmail.com Phone: (469) 471-7428 | (469) 328-4062 Service Area: Dallas-Fort Worth Metroplex and surrounding counties in Texas